Data protection

Ok lb Privacy Policy — How we protect your data

Your personal information at ok lb is our most valuable asset. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026

Our core principles of privacy protection

Our commitment to protecting your data at ok lb

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Encryption protection

All your data on ok lb is protected with SSL/TLS encryption. Your password and payment details are never stored or visible in plain text.

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Never Sold to Third Parties

Ok lb never sells your personal data to any third party. Your information is used solely to improve our services.

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Transparent Data Usage

This privacy policy clearly states exactly what data ok lb collects and why. There is no hidden data collection.

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Your control

Ok lb gives you the ability to view, correct, and delete your own data. You have full control over your personal information.

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Cookie Transparency

Ok lb clearly discloses what cookies it uses and why. You also have the option to disable any non-essential cookies.

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International Standards

Ok lb complies with international data protection standards. Your information is handled according to the highest security benchmarks.

Important

By using ok lb's services, you agree to this Privacy Policy. Please review it regularly, as it may be updated.

1Introduction — Why We Follow This Policy

Ok lb is a trusted online gaming and Sports Betting platform in Bangladesh. Protecting the personal data of our millions of members is our top priority. This Privacy Policy clearly explains what data ok lb collects, why it's collected, and how it's used.

We believe transparency is the foundation of trust. That's why ok lb's privacy policy is written in plain, straightforward language rather than complex legal jargon, so all users in Bangladesh can easily understand it.

This privacy policy applies to the ok lb website, mobile app, and all digital services. By creating an account or using our services, you agree to this policy.

2What data does ok lb collect?

Ok lb only collects the information that is strictly necessary. No unnecessary data is gathered. A breakdown of the information collected is provided below:

Directly Collected Information (Provided by You)

Data Type Example When it's collected
Identity Information Name, date of birth, NID number During registration and KYC verification
Contact Information Email, mobile number, address At account registration
Financial Information Payment method, transaction history During Deposits & Withdrawals
Identity Documents NID, passport scan During KYC Verification
Support Information Chat messages, complaint details Support contact hours

Automatically Collected Data

  • Device information: Device type, operating system, browser
  • Log Information: Login time, IP address, session data
  • Usage Data: Game history, betting patterns, page visits
  • Cookie information: Session cookies, preference cookies (see Section 5 for details)
Minimal Data Policy

Ok lb only collects data that is strictly necessary to deliver our services and ensure security. Collecting more than what's needed goes against our policy.

3Why Is Your Information Used?

Ok lb uses your data for the following purposes, each with a lawful basis:

To provide our services

  • Account Creation & Management
  • Deposit & Withdrawal Processing
  • Providing gaming and betting services
  • Bonus and promotion management
  • Customer Service & Support

To Ensure Security & Legal Compliance

  • Age & Identity Verification (KYC)
  • Fraud & Anti-Money Laundering (AML)
  • Detecting suspicious activity
  • Fulfilling Legal Obligations

To improve our services

  • Improving the Platform Experience
  • Technical Troubleshooting
  • Building new features
  • Personalized recommendations (based on your preferences)

To get in touch

  • Sending important account notifications
  • Notify you of promotional offers (you can opt out at any time)
  • Sending security alerts

4Who is your data shared with?

Ok lb shares your data with specific parties only in limited circumstances — and never sells it to third parties.

Who may your data be shared with?

  • Payment Providers: bKash, Nagad, Rocket & Bank — to process transactions
  • Game provider: Minimum data required to operate the games
  • Security Services: For fraud detection and prevention
  • Legal Authorities: In cases of court orders or legal obligations
  • Auditor: For license renewal and regulatory authority verification
What We Will Never Do

Ok lb will never sell, rent, or share your personal data with advertisers, data brokers, or any third party for commercial purposes Never sold or rented.

Agreements with third parties

All third parties with whom ok lb shares data are bound by data protection agreements. They may only use the data for the specified purpose.

5Cookies & Tracking Technologies

Ok lb uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

What types of cookies does ok lb use?

Cookie Type Purpose Can It Be Disabled?
Essential cookies Login sessions, security No (required for service operation)
Functional Cookies Remembering language and preferences Yes
Analytical Cookies Site Usage Analytics Yes
Performance Cookies Page Load Improvement Yes

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect how ok lb functions.

Cookie Controls

When you first visit ok lb, you'll be given cookie consent options. You can update your cookie preferences at any time through your settings.

6How long is your data retained?

Ok lb does not retain your data beyond specified periods. Any excess data is deleted once legal obligations have been met.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction records 7 Years Financial regulatory requirement
KYC documents 5 years after account closure AML Compliance
Gaming Logs 3 years Dispute Resolution
Support contact 2 Years Service Quality Improvement
Analytics Data 13 months Platform Development

Once the retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual.

7Your privacy rights

Ok lb respects your rights over your own data. You have the following rights:

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Right to Access

You may request to know what personal data ok lb holds about you.

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Right to Correction

You can request corrections to any inaccurate or outdated information.

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Right to Deletion

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

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Right to Portability

You can request a download of your personal data.

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Right to opt out of marketing

You can opt out of promotional emails or SMS at any time.

To Exercise Your Rights

To exercise any of the rights listed above support@oklb.click Reach us by email. ok lb will respond to your request within 30 business days.

8Minor Protection

Ok lb strictly does not serve anyone under 18. Collecting or storing minors' data is strictly prohibited under ok lb's privacy policy.

If a minor has accidentally registered on ok lb and this comes to our attention, the account will be immediately closed and all associated data will be permanently deleted.

For Parents

If you suspect your child has registered on ok lb, please contact us immediately at support@oklb.click. We will act promptly.

9Data Security Measures

Ok lb uses industry-standard security technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts.

Technical Security

  • SSL/TLS Encryption: All data transfers are encrypted
  • Database Encryption: Stored data is kept in encrypted form
  • Two-Factor Authentication: Extra Layer of Account Security
  • Firewall: To prevent unauthorized access
  • Security Audit: Regular Bug Bounty & Penetration Testing

Administrative Protection

  • Ok lb staff have access only to the data they need
  • Regular Training on Data Processing
  • Rapid Response Plan for Data Breaches
In the event of a data breach

In the event of a data breach, ok lb will notify affected users within 72 hours and take immediate steps to resolve the issue.

10Privacy Policy Changes

Ok lb may update this privacy policy as needed. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of this page will be changed
  • You will be notified of significant changes via email or account notification
  • Continued use of ok lb after any changes will be considered acceptance of the new policy

We recommend checking this page from time to time to stay up to date with our latest privacy policy.

Get Notifications

Keep your account's email notifications enabled to stay informed about important changes to ok lb's privacy policy.

11Contact us — Privacy enquiries

If you have any questions or concerns about ok lb's privacy policy, feel free to reach out. We're always ready to help.

Contact options

  • Email: support@oklb.click
  • Live Chat: Available 24/7 on the ok lb website
  • Help Center: Help Center View page

For privacy-related requests, we may need to verify your identity to ensure that information is only provided to the right person.

Our Commitment

Ok lb respects your privacy above all else. We will respond to any request or enquiry within 30 business days.

Questions about data privacy?

Our support team is ready to help with any questions about ok lb's privacy policy or your personal data.

Contact Support
Safe & Trusted

Your Privacy Is Protected — Join ok lb Today

Ok lb keeps your data safe with the highest level of security. Register with confidence and enjoy the best gaming experience in Bangladesh.

SSL Secured Data Encrypted International Standards
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